Fully Managed IT

We are your IT team handling all aspects of your technology and support. We work with you in your office, by remote access, and in our office.

Co-Managed IT

We join forces with your internal IT staff and work together to support your business. We provide them with the tools and knowledge to help get the job done.

Our Cloud

You can use our cloud environment to host your servers and applications. We work with you directly or work with your internal IT team to create the solution you need.

Service Features

Network

(Co-Managed and Fully Managed)

  • ISP Account Management
  • Firewall with content filtering
  • Network device management and support
  • 24/7 availability monitoring

Servers

(Co-Managed, Fully Managed, and Cloud)

  • Physical and Virtual server management, maintenance and support
  • 24/7 security and availability monitoring
  • Remote User access and security management
  • Backup management

Workstations

(Co-Managed and Fully Managed)

  • Workstation management, maintenance and support
  • 24/7 security monitoring
  • Remote user access and security management
  • Software and hardware configuration and management

Users

(Co-Managed and Fully Managed)

  • Email with security management and support
  • Online user file sharing management and support
  • Mobile device management and support
  • Unlimited general support with discounted labor for projects

IT Staff

(Co-Managed)

  • Remote Management and monitoring (RMM) tools for your servers and workstations
  • Security Software for your servers and workstations
  • Shared help desk ticketing system to unify CCS and internal IT staff
  • Shared knowledge base to unify CCS and internal IT staff

Blueprint for Success

01. Discovery

This is our initial meeting. We want to learn more about you. What is the vision of your company? What are your goals for this year? What are you currently struggling with?

02. Strategy

The information from our discovery meeting will help us choose a strategy along with solutions to meet your technology needs.

03. Implementation

Once we settle on a strategy and the solutions that fit your needs we work together to put the plan into action.

04. Service Operations

Once implemented we monitor, manage, and provide support to you and your staff to make sure your technology is working for you in the right way.

05. Quarterly Reviews

Every 90 days we will sit down and review how the strategy is working, our service performance, and if you need to budget for upcoming equipment purchases.

06. Annual Strategy Review

At the end of the year we will sit down and review the strategy. We will plan what the next year will look like and how technology will play a part in it.

A great partnership starts with a discovery.

Get in Touch